Due to a technical issue delaying our receipt of text
If you have ordered a home testing kit via text message
since 11/09/14 please resubmit your request by following this link.
RUClear is run by the NHS, the tests are of a high quality and
|RUClear offer free tests to Greater
Manchester and Warrington residents up to their 25th
birthday and Hull and East Riding residents over
16 with no upper age limit, for the sexually transmitted infections
(STIs) chlamydia, gonorrhoea, HIV and syphilis.
STIs are passed on through intimate sexual contact. They
can be passed on during vaginal, anal and oral sex, as well as
through other intimate contact with an infected partner.
Common STIs in this country include chlamydia and gonorrhoea and
RUClear offer a test and treatment which is free
and painless for these two infections. Across the
country all sexually active young people under 25 are being
encouraged to be tested for chlamydia as it is the most common STI
and most people do not know they have it. If left undiagnosed
it can lead to long term problems such as infertility.
At RUClear we also offer free testing for HIV and syphilis which
is a small finger prick blood sample. Both of these
infections, as well as being passed on through intimate sexual
contact, can be passed on through blood including sharing
needles. If left undiagnosed both of these infections can
drastically affect quality of life.
If you would like further information on how to receive a test
kit for some, or all of these infections please go to the 'Take a
Test' section or telephone our confidential help line.
Monday, Wednesday and Thursday 8.30am to
Tuesday 8.30am to 6.30pm
Friday 8.30am to 4pm
RUClear is a confidential service where you can feel safe taking
a test, getting a result and talking to us.
What is Confidentiality?
Confidentiality means not telling anyone else about anything you
have said to us or about the information we have about
you. There may be occasions when we need to share
your information - for example if we get information that suggests
that you or someone else is at risk of
serious harm then we may have to discuss this with other
services in order to protect you or the other person.
If you are under 16, you still have the same rights to
confidentiality as anyone else and you will be treated no
If you are under 13, we are likely to be more worried about you
having sex but you still have the same right to
Your Confidentiality if You Are Positive
Confidentiality is no different if you test positive unless we
are completely unable to contact you to inform you of your
In some instances we may not be able to contact you due to
incorrect contact details. It is important that you regularly
inform us of any changes to your contact details, especially new
mobile phone numbers. We always recommend if you have not
received your results within 2 weeks of your test you contact the
RUClear Office on 0800 046 1303.
The RUClear Policy is to try on 3 separate occasions a week
apart to contact you. If we are unable to do this we will
contact your registered GP so that they are able to treat you when
you next visit them.
We collect information about which pages of our website are
visited and how users have come to the site. None of the
information we collate from our website enables us to identify
individual users. It is collected to help us understand more
about how the site is used, for example, which is the most popular
If you have any further questions regarding confidentiality at
RUClear then please telephone us on our confidential and free
number 0800 046 1303 and one of our advisors will be able to help
Call 0800 0461303: (Confidential Advice Line)